We collect information from you when you use our online or offline forms. When using our online or offline forms, you may be asked to provide your name, email address, telephone number, signature, and any other information as required to complete the registration for your child, online shop order, or competition entry, as applicable.
The purpose for which we collect personal information is to provide you with the best service experience possible on the Site. Some provision of personal information is optional. However, if you do not provide us with certain types of personal information, you may be unable to enjoy the full functionality of the Site.
Any of the information we collect from you may be used in any of the following ways:
(a) To register your child to participate in soccer sessions, coaching clinics, competitions, or other events;
(b) To process payment transactions. Your information will not be sold, exchanged, transferred, or given to any other company or organisation–for any reason whatsoever–without your consent.
(c) To send periodic emails including payment notifications and receipts. The email address that you provide may be used to send you payment notifications and occasional company news or updates.
Apart from such circumstances, we may disclose personal information in special situations where we have reason to believe that doing so is necessary to identify, contact, or bring legal action against anyone damaging, injuring, or interfering (intentionally or unintentionally) with our rights or property, users, or anyone else who could be harmed by such activities.
We may also disclose personal information as required by law.
In the event that we sell or buy businesses or their assets, or engage in transfers, acquisitions, mergers, restructurings, changes of control, and other similar transactions, customer information is generally one of the transferable business assets. Thus, your personal information may be subject to such a transfer. In the unlikely event of insolvency, personal information may be transferred to a trustee or debtor in possession and then to a subsequent purchaser.
If you voluntarily provide information in publicly accessible areas of the Site, the information can be viewed and therefore used by others. We advise you not to disclose contact information that you do not wish to have publicly available. We are not responsible for personal information you choose to submit publicly.
Australian Privacy Principle 6 of the Privacy Act 1988 (Cth) allows you to get access to, and correct, the personal information we hold about you in certain circumstances. If you would like to obtain such access, please contact us on the details set out below.
Australian Privacy Principle 1 of the Privacy Act 188 (Cth) allows you to make a complaint about any alleged breaches of privacy. In order to lodge a complaint with us, please contact us using the details below with the following information:
(a) Your name and address;
(b) Details of the alleged breach of privacy; and
(c) URL link to the alleged breach of privacy (if applicable).
Please allow us 30 days to investigate your complaint, after which we will contact you immediately to resolve the issue.
We retain information for as long as required, allowed, or we believe it useful, but do not undertake retention obligations. We may dispose of information at our discretion without notice, subject to applicable law that specifically requires the handling or retention of information. You must keep your own separate back-up records.
You must do what you reasonably can to ensure the security of your personal information. It is your obligation that you protect yourself against unauthorised access to your password and to your computer. Please log out of the Site when you have finished using a shared computer. Be wary of including sensitive information in your emails to us as they are not necessarily secure against interception. We will not ask for passwords in an email and you should assume that if you get such a request, it must be fraudulent.
We have processes in place to ensure the security of your personal information. We have physical, electronic, and managerial procedures to help safeguard and prevent unauthorised access, maintain data security, and correctly use your information.
However, neither people nor security systems are infallible, including encryption systems. While we use reasonable efforts to protect your personal information, we cannot guarantee its absolute security.
We do not sell, trade, or otherwise transfer to outside or third parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website and conducting our business, so long as those parties agree to keep this information confidential. We may also release your information when we believe that a release is appropriate to comply with the law; when we are required to do so by law; to enforce our site policies; to protect our rights, property, or safety; or to protect the rights, property, or safety of others.
We will only disclose personal information to an unrelated third party with your consent.
We reserve the right to amend this Policy at any time. Changes and clarifications will take effect immediately. If we make a significant change to the Policy, we may issue a notice by email or through notice on the home page of the Site. We encourage you to check the Policy from time to time to check for changes.
Phone: 07 3890 3338
Address: PO Box 356, Coorparoo Qld 4151