Weekly Fun Soccer

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FAQs - What To Expect

Our coaches are easily identifiable as they wear a bright-orange shirt and cap with the Ginger Sport logo.

Our coaches undergo comprehensive training prior to conducting sessions independently.

Furthermore, our commitment to excellence extends beyond initial training, as our Coach Success Coordinators conduct regular weekly visits to all coaches. These visits ensure that our coaches consistently deliver high-quality sessions and receive ongoing tips and upskilling opportunities.

Additionally, we organise monthly online training seminars and quarterly training days where all coaches convene to address various scenarios and receive specialised training tailored to their needs.

Our coaches are dedicated to ensuring that every session is fun, engaging, and seamlessly delivered, captivating the imagination of your child and all participants. We prioritise creating an environment where children can fully immerse themselves in the joy of the experience.

Wet-weather information is updated on our website here

We kindly request that your child wears enclosed shoes to our sessions. Ideally, we encourage them to wear their Ginger Sport uniform; however, if you have not yet received the uniform, please dress them in comfortable sporting attire. Additionally, we kindly ask that you ensure your child brings a water bottle to stay hydrated during the session.

Every Monday, you can expect to receive an email containing the Theme of the Week and the assigned coach for the upcoming lesson. While the designated coach remains consistent week-to-week, in the event of any changes, we will notify you.

Ginger Sport coaches are experienced in coaching children of varying abilities. We focus on ABILITIES, so with support from families, we aim to facilitate activities that the children can participate in. Education and training on additional needs, disabilities, and impairments are part of the regular professional development that our coaches undertake. We are always looking to learn, and we would welcome and value your input on the registration form to make the weekly sessions successful. We want everyone’s ABILITIES to shine!

If you wish to receive feedback on your child’s progress, you can easily request this through our app. Simply sign into your account, navigate to the feedback section, and submit your request. We will promptly receive your inquiry and ensure that the coach provides you with relevant updates on your child’s development.

If you wish to provide feedback on our sessions, we welcome your input via email or phone. You can reach us by calling (07) 3890 3338 or by emailing info@gingersport.com.au. Your feedback is invaluable to us as we continuously strive to enhance the quality of our programs.

At the conclusion of each term’s scheduled session, your child will be presented with a certificate and medal as a token of their participation and achievement throughout the term as a celebration of their commitment and progression with Ginger Sport!

Coach substitutions may occur due to various reasons, primarily attributed to instances where the assigned coach is unavailable or indisposed, such as due to illness or personal leave. In such cases, we will endeavour to assign a replacement coach to ensure the continuity of sessions whenever feasible. Should there be a permanent change in coaching staff, we will promptly inform you of the alteration.

FAQs - Bookings & Payments

We are pleased to extend complimentary trial sessions at any of our locations.  You can register for a Free Trial here.
If you want to keep playing after your trial session, make sure you register to secure your place. Then you can pay and be ready to play!

You are securing your enrolment for the remainder of the year. In the event of absence due to personal reasons such as travel or illness, we will see you when you get back or are well enough to participate!
In the event of a session cancellation, whether due to coach unavailability or inclement weather, we will facilitate a makeup session at a later date. Makeup sessions will be conveniently scheduled for dates that have not already been booked. This will likely go ahead (as much as possible) on a Saturday so that the weekly routine is maintained.

At Ginger Sport, we prioritise timely communication regarding any session cancellations. You will receive both an email and a text message notification at least 45 minutes before the scheduled start time if a session is cancelled. In the event of inclement weather, please note that if you have not received a message, the session will proceed as planned.

In the event of ongoing session cancellations, we are committed to offering you two alternative options. Option 1 entails relocating you to the nearest available session within your area. If this proves unfeasible, we will promptly issue you a full refund.

We currently have an introductory special price of a single upfront payment of $299. This payment gets you 27 weeks of engaging soccer sessions, complemented by a personalised Ginger Sport kit, featuring your chosen name and number.

Alternatively there is a per session fee option. which is billed monthly.  Per sessions fees are:

  • 2-3 year olds $15.65
  • 4-7 year old $18.85.

Included in your free kit is: 1x Ginger Sport shirt, 1x Ginger sport shorts, 1x Ginger sport pair of socks + personalisation to go on the back of the Ginger Sport shirt featuring your chosen name and number.

Upon registration, we will send out your free kit. We will send out an email asking for your desired size and also to capture the name and number you would like for customisation. The kit will go out by courier the week beginning Monday 15 April.

Ensuring the accurate sizing of the kit is crucial due to the customisation included. We highly recommend referencing our size guide to determine the appropriate size for your order. Please note that if an incorrect size is selected, we regret to inform you that we cannot facilitate an exchange of the kit. However, you will have the option to purchase a new kit in the correct size.

This is an ongoing enrolment, you are signed up until 7 December 2024, however, you will still need to cancel if you do not wish to continue.

At the end of the year, you will be sent an email with details for the 2025 sessions. If you would like to opt out, you will need to respond to the email or log in to your Ginger Sport account and cancel your ongoing enrolment.

We don’t hold sessions on public holidays and school holidays.

Log in to your account and cancel anytime.

To cancel your subscription, simply locate and click the red “Cancel” button on your account dashboard. If you don’t immediately see it, please scroll across where your session details are located and you will see the red “cancel” button.

Upon cancellation, billing will cease, and you will not be charged on our next regular billing day (you will be notified of the next billing period).

Your child will continue to participate in any sessions for which payment has already been made.

Please note that there will be no refunds or account credits provided for previously paid sessions. However, your child is welcome to continue attending sessions until the end of the prepaid period.

If you are self-managed or plan-managed under the NDIS, you have the flexibility to allocate your funding towards services offered by Ginger Sport.

However, if your NDIS funding is agency-managed, you are unable to utilise it with us, as we are not registered as an NDIS provider.

Our 1-2-1 fun soccer program is particularly well-received by families with children on the autism spectrum and those with intellectual disabilities. To explore the opportunity of participating in our fun soccer activities using NDIS funding, please refer to our dedicated information page.

We also offer birthday party services! If you’re interested in booking a birthday party with us, please visit our website by CLICKING HERE and complete our enquiry form. We look forward to helping you create a memorable celebration!